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Cura Homecare

With over 20 years experience in customer care Cura Homecare is highly respected within the house building industry.
Specialising in delivering high quality, reliable responsive repairs, after sales services and maintenance as well as refurbishment projects to homes across the South of England. We pride ourselves on a personal approach and our ‘can do’ attitude, from our team of helpful planners through to our fully qualified tradesmen.

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ABOUT US


About Us 

cura homecare

CURA Homecare specialise in supplying high quality, reliable customer care & after sales maintenance services to national house builders, retirement villages, care homes and student accommodation across the UK.
With over 25 years experience in customer care Cura Homecare is highly respected within the house building industry. Specialising in delivering high quality, reliable responsive repairs, after sales services and maintenance as well as refurbishment projects to homes across the South of England. Our goal is to improve the customer experience by simply caring. We pride ourselves on a personal approach and our ‘can do’ attitude, from our team of helpful planners through to our fully qualified tradesmen, we are committed to ensuring we don’t just meet expectations but exceed them every day.

WHAT WE DO

Day To Day Reactive Maintenance

Same day requests can be facilitated and through our PDA device there is a seamless transfer of job data to the Operatives. 

Larger Planned Maintenance Projects

Planned projects can be booked in with our Team of coordinators to suit your timescales. 

The FULL Package

Our regional Supervisors will be available to carry out inspections and reports on behalf of the client.

Customer Feedback

☆☆☆☆☆ - Very professional and courteous "This is just an appreciation email for Mr. Kevin Strain. On behalf of Cala homes, he was working at my property. I find him very professional and courteous. The quality of word he did is really good. There is some bits of work needed to be done in coming weeks. Would request you to please assign him for the work that needs to be done in my property" 
☆☆☆☆☆ - Work is finished to a very high standard"I have just used your services via Bloor homes and a gentleman from your company has been to our property for 4 days to fit a new shower tray. I would like to say how polite and respectful he was within our property. He would arrive on time and if early would not knock the door until his specified time, always kept us up to date with work, always took his shoes off, would address me with madam and any work mess was cleaned immediately. The work is finished to a very high standard and I really have not met such a polite person ever!! He’s truly an asset to your company." 
☆☆☆☆☆ - An amazing job "I just wanted you to pass on our thanks to Lee the decorator that has been here for the past 3 days, he has done an amazing job and was a pleasure to deal with and went out of his way to match the paint colours."

FAQ

Q. What type of company are Cura Home Care?We are a Limited company, registered at Company's House, under the registration number 08037744

Q. What time is your contact centre open?Staff at our contact centre are available Monday to Friday from 8am to 6pm. Appointments and enquiries are actioned during normal working hours 8-5pm Monday to Friday.

Q. How much will the work cost?The product you’ve chosen, type of service you require, and even the time of day that you need us will all affect the price of your job. But one thing remains the same – we simply don’t do hidden costs.

Q. What payment methods do you accept?Cash, credit cards (Visa & Mastercard) and debit cards are all accepted methods of payment.

Q. Do you charge VAT?We are a VAT registered company, yes.

Q. What time will my engineer arrive?Don’t want to wait in all day? When booking your appointment our customer service agent will offer you either an AM or PM time slot. You will receive an email or text message with the engineer's arrival time.

Q. What if I need to rearrange?That’s an easy one. Contact our customer contact centre and your appointment can be rearranged at a time that is more convenient for you.

Q. What are your credentials? We are registered with: Gas Safe Register, CIPHE, WaterSafe and Checkatrade.

CONTACT US

We’re available 5 days a week Mon - Fri 7.30-5.30 and are always happy to discuss your needs via email or over the phone.

Address:
Cura Homecare Ltd, Suite 6 Furzehall Farm, Wickham Road, Fareham, Hampshire, PO16 7JH Phone: 01329 800 128  Email: enquiries@cura-home-care.co.uk

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